Frequently Asked Questions
Everything you need to know about your Ever-Pretty order.
How do I determine the right size for my dress?
We recommend checking our specific size chart located on each product page. Since dress sizes can vary by silhouette, please compare your bust, waist, and hip measurements to our guide for the best fit.
What is your return policy for evening gowns?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that final sale items are not eligible for return.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited and next-day shipping options at checkout if you need your dress for an upcoming event.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer service team.
Do you offer bridesmaid dress discounts for bulk orders?
Yes! We offer special promotions for bridal parties purchasing multiple dresses. Please visit our 'Bridesmaid Promo' page or contact support for a custom discount code.
Are the colors shown on the website accurate?
We strive to display our colors as accurately as possible. However, due to different monitor settings and lighting, the actual color of the dress may vary slightly from what you see on your screen.